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Support & Assistance

Whether you have a question, need technical help, or want to discuss a project, our team is ready to assist.

How Can We Help?

We strive to make your experience with Slash.lu as smooth and pleasant as possible. If you encounter a problem, have a question about our services, or simply want to know more, you are in the right place.

Frequently Asked Questions (FAQ)

Check our FAQ to quickly find answers to the most common questions about our services, web development, SEO, and more.

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Contact Us

Can't find the answer in the FAQ? Our support team is available to help you directly via our contact form.

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Technical Documentation

For our clients with advanced sites or applications, we provide detailed technical documentation (APIs, update guides, etc.).

Access documentation

Response Times

We aim for a quick response to all requests. During business hours (Mon-Fri, 9am-5pm CET), you can expect a response within 24 hours. For critical production site emergencies, please use the contact form and indicate the urgent nature of your request.

Multilingual Support

Our team is fluent in French, German, English, and Luxembourgish. Please feel free to contact us in your preferred language.