Frequently Asked Questions

Slash.lu specializes in creating ultra-fast, high-performance websites designed for the Luxembourgish market: showcase sites, e-commerce, custom applications, UI/UX, local SEO, CRM/API integrations, performance/security/accessibility audits.

We master the multilingual context (FR/DE/EN/LU), local expectations, and performance requirements. Our sites are designed for conversion, SEO, and Core Web Vitals, with technical rigor plus premium design.

A standard SME showcase site: 4–8 weeks. Advanced e-commerce / complex app: several months. After discovery, we deliver a precise schedule with milestones and deliverables.

The price depends on features, design, content, integrations, and deadlines. We provide a custom quote after qualification (objectives, budget, priorities).

We favor Astro.js for speed and security. For content editing, we integrate headless CMSs (Contentful, Sanity, etc.) via API, avoiding the bulk of traditional CMSs.

Yes. Semantic architecture, markup, sitemaps, schemas, internal linking, content targeting Google.lu/Google.fr, and Core Web Vitals optimization are natively integrated.

Yes. Proper internationalization (FR/DE/EN/LU), translated URLs, content management by language, multi-region SEO, and UX adapted to different cultures.

Yes. Security patches, updates, backups, monitoring, fixes, minor enhancements, and prioritized support according to the chosen plan.

Yes. Secure integrations (Salesforce, HubSpot, Pipedrive), headless Shopify, payment gateways (Stripe/PayPal), ERP, email tools, etc.

An audit analyzes performance (CWV), security, accessibility (WCAG), SEO, UX. Useful if the site is slow, poorly indexed, has recurring errors, or before a redesign.

We use Astro.js to generate ultra-fast static sites, optimize images, minimize code, use a global CDN by default, and ensure compliance with Google's Core Web Vitals for a smooth user experience.

Yes, we manage the complete migration of your existing site to our high-performance platform, ensuring secure content transfer, redirecting old URLs to preserve your SEO, and post-migration testing.

Yes, we offer personalized training sessions for you and your team on using the headless CMS, updating content, best maintenance practices, and understanding performance reports.

Accessibility is a priority. We develop our sites according to WCAG 2.1 AA standards, ensuring correct semantic structure, adequate color contrasts, keyboard navigation, and compatibility with screen readers.

Yes, you can find a selection of our work in the Portfolio section of our site. We are proud to showcase our expertise through detailed case studies outlining the challenges, solutions, and results achieved for our clients.

A headless site separates the frontend (user interface) from the backend (content management). This allows greater design flexibility, ultra-fast performance, better security, and the ability to deliver content across multiple platforms (web, apps, IoT).

Yes, we frequently collaborate with PR agencies, graphic designers, and other specialists. We can integrate their work or include them in our process for projects requiring complementary expertise.

We integrate analytics tools according to your preferences (Google Analytics, Matomo, etc.) and set up tracking for essential events (forms, clicks, conversions). This is part of our standard configuration to allow you to measure your site's effectiveness.

Forms are processed via secure services (like Netlify Forms or custom backends) with client and server-side validation. We comply with GDPR by encrypting data, limiting access, and providing necessary legal notices.

We offer support packages including priority responses, quick fixes, and minor enhancements. An SLA contract can be established to guarantee specific response and resolution times based on your critical needs.

Our process starts with user research and objective analysis. We create wireframes to structure information, then interactive prototypes to validate the experience (UX). The visual design (UI) is then developed in alignment with your brand identity.

A PWA (Progressive Web App) is a website that offers a native app-like experience (offline, notifications, home screen icon). Yes, we can develop your site as a PWA to improve engagement and accessibility.

We combine solid technical architecture (semantics, speed) with a content strategy targeting local queries and a presence in relevant directories. We manage hreflang tags for multilingual sites and local schemas to improve visibility on Google.lu/Google.fr.

A showcase site presents your company, services, or products without direct online sales. An e-commerce site allows you to sell products or services directly via the site, requiring a cart, payment, and inventory management system.

Yes, we offer optimized, secure, and scalable hosting solutions adapted to your site's technology (static, headless). We manage configuration, continuous deployment, and infrastructure monitoring.

For static Astro.js sites, the risk is minimal. For dynamic components or headless CMSs, we monitor vulnerabilities, apply security patches as soon as they are available, and perform regular updates as part of our maintenance packages.

Absolutely. Whether it's a small adjustment or a major new feature, we can plan and implement custom enhancements according to your needs and our pricing grid for out-of-package requests.

Times depend on the chosen maintenance package. They can range from a response within 48 hours for a standard package to a guaranteed response within a few hours for a premium package with SLA. Critical emergencies are treated with priority.

We define key KPIs (traffic, conversions, sales, leads) together before launch. By integrating appropriate analytics tools, we provide you with regular reports allowing you to correlate site performance with your business objectives to evaluate ROI.

We use a 'mobile-first' approach, designing the experience for mobile screens first, then progressively adapting it to tablets and computers. This ensures an optimal, fast, and intuitive user experience on all devices.